Insurance & IT Executive Leslie Holden-Mikesell Joins ISCS as Vice President, Professional Services
San Jose, CA - December 15, 2010 - ISCS, developer of the property/casualty insurance industry's modern, field-proven, end-to-end solution, the SurePower Innovation® Policy Administration Suite, is pleased to announce that experienced property and casualty insurance and technology executive Leslie Holden-Mikesell has joined the company as vice president, Professional Services reporting directly to ISCS president, Andy Scurto.
Ms. Holden-Mikesell most recently served as vice president, Enterprise Business Solutions at ICW Group Insurance Companies in San Diego, California, a 50-state-admitted, multi-line family of property and casualty insurance carriers providing workers' compensation, earthquake, and personal and business auto insurance. Selected as a Ward Group 50 Top Performing Insurance Company in 2009, ICW's companies comprise Insurance Company of the West, Explorer Insurance, Company, and Independence Casualty and Surety Company. Ms. Holden-Mikesell brings to ISCS more than 20 years' experience in leadership roles delivering enterprise solutions and professional services consulting to Fortune 500, mid-size and start-up companies. Prior to ICW she was with Silicon Space, LLC, building and leading teams that delivered custom application software for diverse clients such as Hewlett Packard, Intuit, Intel, Disney, Gateway, Union Bank of California and the U.S. Navy. At Silicon Space she was also a key member of an executive team that spun off Covario, an online search engine optimization and marketing analytics company servicing Fortune 500 customers. Her early career includes positions at PeopleSoft (acquired by Oracle) and as a partner in a software company offering risk management solutions to the property and casualty insurance industry.
"Leslie comes to us with the right experience at the right time in ISCS's growth," said Andy Scurto, ISCS president. "She has both the insurance industry executive experience to understand the business needs of our insurer clients as well as repeated successes taking companies poised for growth like ISCS to the next level in implementation capacity. She has both the experience to accurately assess the complexities of software implementations, including the importance of partnership in change management, and the vision to know the high potential for competitive transformation that an insurer can achieve with today's technology. We are extremely pleased she has chosen ISCS as the next step in her already successful career."
Ms. Holden-Mikesell noted, "I am equally excited to be part of ISCS's next phase in growth. Coming from the insurer side, I immediately saw that ISCS has differentiators in its product, people, and successful application of agile methodology processes to insurance projects that make them a solid choice for insurers and explain why the interest in their policy administration suite, as well as individual components such as claims-only, is increasing among insurers. I look forward to expanding their capacity to add clients and contribute to their record of successful implementations."
Ms. Holden-Mikesell has extensive senior leadership experience that includes creating high performing teams and leading teams of up to 200 members. She has built and led a multi-year business transformation program for insurance product implementation from the ground up to 80 team members, including developing the organizational structure and governance model. She has managed and implemented an enterprise project portfolio that delivered over 100 software product implementations and custom software integration solutions over three years with budgets totaling in the tens of millions. She has led a 100-person consulting organization providing business process reengineering, customer application software development, technology consulting and IT integration. Insurance projects she has participated in cover a broad span, including insurance finance and accounting; claims management; collections, disbursements; incentive and compensation management, business intelligence (BI), electronic content and document management (ECM); interfaces to internal legacy systems and third-party providers; and comprehensive vendor selection for enterprise claims management and policy administration; policy administration implementation; auto point-of-sale implementation; workers' compensation underwriting system implementation; earthquake underwriting system implementation including integrated catastrophe modeling systems; enterprise service cloud; and SOA and enterprise data model development.
Ms. Holden-Mikesell received her bachelors degree in Business Administration from West Texas A&M University. She has certifications in ITIL Framework and Foundation and is a Certified Scrum Master. She has been an active mentor to women in executive roles and was nominated for the Athena UCSD Connect Pinnacle Award (a San Diego community organization).
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P&C carriers and MGAs rely on the modular, Web and SOA-based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and specialty lines of business. These include underwriting automation, policy and claims management, integrated reinsurance, integrated billing and much more. The system provides integrated document management, a rules-based data warehouse, and document imaging client tool for bulk indexing and LDAP-standards security. With modern highly scalable, extensible, and configurable technology, SurePower Innovation enables insurers of all sizes to meet today's market requirement for business agility. SurePower Innovation Policy Administration Suite is a company-wide, strategic choice for carriers to both retain customers and increase their book of business.
For more information contact Phil Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at 1-888-901-ISCS, firstname.lastname@example.org, or visit www.iscs.com