ITS Data Services Offers ISCS Clients Comprehensive Change Management & Training Program
San Jose, CA, and Dallas, TX - June 17, 2010 - Recognizing that internal resistance to
change is often a difficult obstacle for insurance companies to overcome when
implementing a new system, ISCS is partnering with ITS Data Services, a subsidiary
of JMV Services, Inc. to develop training and
change management services specific to the capabilities of ISCS's SurePower
Innovation Policy Administration Suite.
"This new service will
help ease the training and change issues insurance companies typically
associate with a legacy replacement project," said Darin Archer, ISCS's vice
president of professional services and partner relations. "We are very pleased
to have this resource in place for new SurePower clients. I believe this
offering further demonstrates ISCS's commitment to delivering the best
functionality possible at the least impact to a carrier's internal and
distribution channel stakeholders."
The ITS Change Management
Service provides training for ISCS's SurePower Innovation clients via video, as
well as in person. The service utilizes
screen video captures of SurePower Innovation in addition to step-by-step
instructions for common tasks. Southern Pioneer is the first ISCS client to
take advantage of the ITS Change Management Service.
"Our service complements
ISCS's implementation methodology," said Chris Belle, vice president of
services for ITS Data Services. "In addition to training, we help ISCS's
clients manage the complex organizational and workforce transition required to
roll a new enterprise system."
Innovation is one of the most modern, end-to-end solutions available to
property/casualty insurance companies today. SurePower Innovation handles
critical business processes, including policy, claims, underwriting, billing
and reinsurance for all lines of commercial, personal and specialty insurance
P&C carriers and MGAs rely on the modular, Web
and SOA-based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and
specialty lines of business. These include automated underwriting, policy and
claims management, integrated
reinsurance, integrated billing and much more. The system
provides integrated document management, a rules-based data warehouse, and
document imaging client tool for bulk indexing and LDAP-standards security.
With modern highly scalable, extensible, and configurable technology, SurePower
Innovation enables insurers of all sizes to meet today's market requirement for
business agility. SurePower Innovation Policy Administration Suite is a
company-wide, strategic choice for carriers to both retain customers and
increase their book of business. For more information contact Phil
Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at
1-888-901-ISCS, firstname.lastname@example.org, or visit www.iscs.com
About ITS Data Services
ITS Data Services, a subsidiary of JMV Services, Inc. in Dallas Texas,
offers a full spectrum of business and technology consulting exclusively to the
insurance software industry. The ITS companies have provided the insurance
industry business and technical support for more than 20 years. For more information visit www.jmvservices.com, or contact Mike Vana, Sr. VP of Business Development, at 1-800-697-7230 or email@example.com.