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ITS Data Services Offers ISCS Clients Comprehensive Change Management & Training Program

San Jose, CA, and Dallas, TX - June 17, 2010 - Recognizing that internal resistance to change is often a difficult obstacle for insurance companies to overcome when implementing a new system, ISCS is partnering with ITS Data Services, a subsidiary of JMV Services, Inc. to develop training and change management services specific to the capabilities of ISCS's SurePower Innovation Policy Administration Suite.

"This new service will help ease the training and change issues insurance companies typically associate with a legacy replacement project," said Darin Archer, ISCS's vice president of professional services and partner relations. "We are very pleased to have this resource in place for new SurePower clients. I believe this offering further demonstrates ISCS's commitment to delivering the best functionality possible at the least impact to a carrier's internal and distribution channel stakeholders."

The ITS Change Management Service provides training for ISCS's SurePower Innovation clients via video, as well as in person.  The service utilizes screen video captures of SurePower Innovation in addition to step-by-step instructions for common tasks. Southern Pioneer is the first ISCS client to take advantage of the ITS Change Management Service.   

"Our service complements ISCS's implementation methodology," said Chris Belle, vice president of services for ITS Data Services. "In addition to training, we help ISCS's clients manage the complex organizational and workforce transition required to roll a new enterprise system."

ISCS's SurePower Innovation is one of the most modern, end-to-end solutions available to property/casualty insurance companies today. SurePower Innovation handles critical business processes, including policy, claims, underwriting, billing and reinsurance for all lines of commercial, personal and specialty insurance business. 

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About ISCS

P&C carriers and MGAs rely on the modular, Web and SOA-based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and specialty lines of business. These include automated underwriting, policy and claims management, integrated reinsurance, integrated billing and much more. The system provides integrated document management, a rules-based data warehouse, and document imaging client tool for bulk indexing and LDAP-standards security. With modern highly scalable, extensible, and configurable technology, SurePower Innovation enables insurers of all sizes to meet today's market requirement for business agility. SurePower Innovation Policy Administration Suite is a company-wide, strategic choice for carriers to both retain customers and increase their book of business.  For more information contact Phil Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at 1-888-901-ISCS, phil.kiekhaefer@iscs.com, or visit www.iscs.com

About ITS Data Services

ITS Data Services, a subsidiary of JMV Services, Inc. in Dallas Texas, offers a full spectrum of business and technology consulting exclusively to the insurance software industry. The ITS companies have provided the insurance industry business and technical support for more than 20 years. For more information visit www.jmvservices.com, or contact Mike Vana, Sr. VP of Business Development, at 1-800-697-7230 or mvana@jmvservices.com.



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