Press Releases

News, events and technology developments

Southern Pioneer Implements ISCS's SurePower Innovation Policy Administration Suite

San Jose, CA and Jonesboro, AR - June 1, 2010 - ISCS is pleased to announce Southern Pioneer Property & Casualty Insurance Company (Southern Pioneer) has implemented SurePower Innovation® Policy Administration Suite to handle processing of the company's homeowners', dwelling fire, vacant dwelling fire, garage liability, commercial property and liquor liability lines of business.

One of the main goals of Southern Pioneer, a specialty property/casualty insurance carrier based in Jonesboro, Arkansas, was to improve the company's business processes through the best practices and workflow inherent to ISCS' SurePower Innovation. Southern Pioneer selected SurePower Innovation in part to modernize the company's existing policy administration system, as well as to provide easy cross-company reporting, and enforcement of consistent company requirements- across all lines and products.

"SurePower Innovation allows us to provide our agents with additional tools and support to serve our policyholders," said Brian Hyneman, secretary/treasurer for Southern Pioneer. "It will also help us become more efficient in our operations."

The implementation of SurePower Innovation at Southern Pioneer has automated most of the company's critical business processes, including underwriting, policy and claims management, reinsurance, and billing.  ISCS utilized agile development methods, including defined sprints and comprehensive acceptance testing, during the Southern Pioneer implementation to maintain project scope and quality of deliverables.

"We are very pleased that Southern Pioneer chose ISCS and SurePower Innovation to modernize their policy processes," said Andy Scurto, ISCS president and CTO. "We look forward to continuing and expanding upon the relationship between the two companies well into the future."

# # #

About ISCS

P&C carriers and MGAs rely on the modular, Web and SOA-based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and specialty lines of business. These include automated underwriting, policy and claims management, integrated reinsurance, integrated billing and much more. The system provides integrated document management, a rules-based data warehouse, and document imaging client tool for bulk indexing and LDAP-standards security. With modern highly scalable, extensible, and configurable technology, SurePower Innovation enables insurers of all sizes to meet today's market requirement for business agility. SurePower Innovation Policy Administration Suite is a company-wide, strategic choice for carriers to both retain customers and increase their book of business.  For more information contact Phil Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at 1-888-901-ISCS,, or visit


About Southern Pioneer Property & Casualty Insurance Company (Southern Pioneer)

Southern Pioneer Property & Casualty Insurance Company (Southern Pioneer) was chartered in 1981 in Arkansas.  The company is now licensed in Alabama, Arkansas, Kansas, Mississippi, Missouri, Oklahoma and Tennessee. Southern Pioneer provides specialty insurance products and services.  The company's primary products are collateral protection insurance, garage liability insurance, and homeowners and dwelling fire insurance.  With a reputation built on service, Southern Pioneer is committed to providing policyholders and agents with quality cost-effective insurance coverages.  The company has been assigned a rating of B++ from A.M. Best Company.  For more information about Southern Pioneer, please visit the company's website at

Contact ISCS