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CEM Insurance Company Implements ISCS's SurePower Innovation Policy Administration Suite

San Jose, CA and Deer Park, IL – April 27, 2010ISCS is pleased to announce CEM Insurance Company (CEMIC) has implemented the company’s field-proven, modern end-to-end solution, the SurePower Innovation® Policy Administration Suite. The eight-month project successfully met the target timeline for implementing a full enterprise solution for four products in multiple states.

CEMIC, a regional property/casualty insurance carrier offering niche, specialty insurance programs, was eager to develop its product offerings further without a large capital expenditure on technology. CEMIC selected ISCS’s SurePower Innovation due in part to the fact that it handles all the company’s needs, including online/hosted underwriting, claims, billing, document imaging and full policy administration. 

"As our product base, agent base, and written premiums continued to grow, it was clear the use of additional technology was a necessity to more efficiently process our current business and assist with controlled growth moving forward,” said Christopher DuCharme, director of program operations for CEMIC. “The most important benefits [of the SurePower implementation] to CEMIC were the efficiencies the system provided, the additional data and reporting features, and the ability to equip our agents with cutting-edge technology to maintain competitive within our environment.”

ISCS worked closely with CEMIC to ensure there was a comprehensive implementation plan and support in place throughout the project. In addition to the ISCS team’s proven methodologies and processes, their mature insurance expertise is extremely important during implementations and support. ISCS functions as a trusted partner for insurance clients by increasing productivity in areas such as underwriting and claims, and by developing effective producer portals and insured self-service and sales portals that provide carriers and MGAS a competitive advantage.

“We are proud to be a partner in CEMIC’s plans for growth and in this successful implementation,” said Andy Scurto, ISCS president. “SurePower Innovation’s flexibility in product configuration proved to be a great fit for the unique specialty products that CEMIC is known for. We look forward to enabling CEMIC to act quickly when future niche program opportunities emerge.”

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About ISCS

P&C carriers and MGAs rely on the modular, Web and SOA–based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and specialty lines of business. These include automated underwriting, policy and claims management, integrated reinsurance, integrated billing and much more. The system provides integrated document management, a rules-based data warehouse, and document imaging client tool for bulk indexing and LDAP-standards security. With modern highly scalable, extensible, and configurable technology, SurePower Innovation enables insurers of all sizes to meet today’s market requirement for business agility. SurePower Innovation Policy Administration Suite is a company-wide, strategic choice for carriers to both retain customers and increase their book of business.  For more information contact Phil Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at 1-888-901-ISCS, phil.kiekhaefer@iscs.com, or visit www.iscs.com

About CEM Insurance Company (CEMIC)

CEM Insurance Company (CEMIC), established in 1982,  is a specialty property and casualty insurance company that supports  General Agents to develop and underwrite niche insurance programs for which the General Agents have significant experience. CEMIC is licensed as an admitted carrier in 12 States (AR, AZ, ID, IN, IL, KS, MS, ND, PA, SD, TX, and WV) and the District of Columbia.  CEMIC has a Best's Rating of B+ by A.M. Best Company.  For more information about this company, please visit the CEMIC website at www.cemic.com.



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