NCJUA and NCIUA Select ISCS’s SurePower Innovation
San Jose, CA - June 8,
is pleased to announce the North Carolina Fair Plan, also known as the North
Carolina Joint Underwriting Association (NCJUA) and the Coastal Property
Insurance Pool also known as the North Carolina Insurance Underwriting
Association (NCIUA), have selected SurePower Innovation® to modernize outdated
processes and IT infrastructure that make daily business operations, as well as
disaster recovery and business continuity planning, cumbersome and complex.
NCJUA and NCIUA (known jointly as the Associations)
worked with Eastern Shore Consulting to complete a thorough selection process which
carefully reviewed the features and functionality of ISCS's SurePower
Innovation, a modern enterprise suite, using scripted and non-scripted
demonstrations and customer site visits. The Associations provide property insurance
coverages, as well as claims handling and underwriting services for
policyholders in North Carolina.
"Our users rated the features and functionality as exceptional and
appreciated the in depth understanding of insurance and insurance company
operations by the ISCS staff," said Gina Schwitzgebel, CPCU, CIC, CRM, ARM, AIC, AMIM,
general manager for the Associations. "Having the ability to provide
outstanding claims service to the citizens of North Carolina during a
catastrophic event is our primary focus. ISCS provides a web-based, SaaS
solution, which has the ability to scale during a large claims event with real-time
replication to three disaster recovery sites."
the implementation, ISCS will work with internal experts from the Associations
to design workflows that will specifically and significantly reduce operational
friction and improve efficiency. SurePower Innovation is a highly configurable,
cloud-based modern enterprise suite with a strong set of mobile capabilities
and scalability options, which deliver accessibility and ease of use unequaled
in the industry.
invited our management to participate in their customer conferences and user
groups and arranged for our team to visit several customers who had just
finished installation of SurePower Innovation," said Schwitzgebel. "After
talking with numerous ISCS customers, our management team was very impressed
with ISCS's ability to complete complex installations within time, scope and
cost; to improve the efficiency of their customers; and to exceed their
customer's service expectations."
Associations knew the features and functionality that were needed in a new core
administration suite, and were looking for a smooth implementation, guaranteed
uptime, data redundancy and disaster recovery capabilities," said Andy Scurto,
president of ISCS. "We'll meet these needs by delivering SurePower Innovation
as a complete managed SaaS solution via our SurePackage deployment option. We
are so pleased to have the Associations come on board as part of the SurePower
User Group (SPUG) family."
# # #
the North Carolina Joint Underwriting Association (NCJUA)
The North Carolina Joint Underwriting Association
(NCJUA), also known as the FAIR (Fair Access to Insurance Requirements) Plan,
is a tax exempt association of insurance companies licensed to write and engage
in writing property insurance coverage in North Carolina. The Association was
created by law to act as a market of last resort to provide adequate basic
property insurance to property owners having insurable property in North
the North Carolina Insurance Underwriting Association (NCIUA)
The North Carolina Insurance Underwriting
Association (NCIUA), also known as the Coastal Property Insurance Pool, is a
tax exempt association of insurance companies authorized to write and engage in
writing essential property insurance coverage in North Carolina. The Association
was created by law to act as a market of last resort to provide adequate
essential property insurance to property owners having insurable property in
the Beach and Coastal Areas of North Carolina.
more information about the Associations, please visit http://ncjua-nciua.org/.
ISCS is the developer of SurePower Innovation®, a
highly scalable, configurable, cloud-based modern enterprise suite that
mitigates risk and increases business agility for property and casualty
(P&C) insurance organizations writing personal, commercial and specialty
lines. SurePower Innovation extends beyond core administration (policy, billing
and claims) to include reinsurance, business intelligence (BI), insurance accounting,
payables, document management, producer/commission management, agent/consumer
portals and more. With a 100% proven implementation track record on enterprise
core system replacement projects, ISCS consistently delivers SurePower
Innovation as a complete, managed SaaS solution via ISCS's SurePackageTM
deployment option, allowing insurers to focus on the business of insurance. For more information, visit the company
website at www.iscs.com.