Clements Worldwide Implements ISCS’s SurePower Innovation
San Jose, CA - December
is pleased to announce Clements
Worldwide (Clements) has successfully implemented SurePower Innovation®, a
modern enterprise suite designed to handle all aspects of core administration, plus
provide additional functionality for underwriting, agent/consumer portals and
mobile capabilities via ISCS's complete managed SaaS solution, SurePackageTM.
Globally, Clements specializes in providing
insurance for expatriates and international organizations, including auto,
property, life, health, specialty and high risk coverages. Committed to
delivering a top-quality customer experience, Clements selected to deploy SurePower
Innovation utilizing SurePackage not only to modernize systems and processes,
but to extend modern functionality across the enterprise.
"The agile implementation methodology ISCS employed
during this implementation meant we got immediate feedback on system changes as
we tested them," said Ken Mitchel, director of IT for Clements. "This freed us
to focus our efforts on what matters most...offering a leading user experience
and providing best-in-class service for our customers. SurePower Innovation allows
us to provide our customers with a more personalized and user-friendly
experience complete with self-service capabilities so that policy changes can
be made on demand."
Going forward, Clements plans to further enhance
the company's online presence via the robust mobile capabilities offered by
SurePower Innovation. Utilizing the
pre-integrated, yet modular, components of SurePower Innovation as a platform
for automating core administration (policy, billing and claims) and streamlining
critical processes, Clements also plans to create a more customer-centric
environment which empowers customers with 24x7x365 access to account information
no matter where they are geographically located.
capabilities and mobile access are becoming more and more important to
consumers," said Andy Scurto, president of ISCS. "For insurers like Clements
looking to maintain a high level of customer service and a positive customer
experience, modernizing technology is imperative. We are pleased Clements chose ISCS and
SurePower Innovation to help them pave this path."
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ISCS is the developer of SurePower Innovation®, a
highly scalable, configurable, cloud-based modern enterprise suite that
mitigates risk and increases business agility for property and casualty
(P&C) insurance organizations writing personal, commercial and specialty
lines. SurePower Innovation extends beyond core administration (policy, billing
and claims) to include reinsurance, business intelligence (BI), insurance
accounting, payables, document management, producer/commission management,
agent/consumer portals and more. With a 100% proven implementation track record
on enterprise core system replacement projects, ISCS consistently delivers
SurePower Innovation as a complete, managed SaaS solution via ISCS's
SurePackageTM deployment option, allowing insurers to focus on the business of
insurance. For more information, visit
the company website at www.iscs.com.
About Clements Worldwide (Clements)
Clements Worldwide is a leading insurance provider
for expatriates and international organizations. Founded in 1947, Clements
offers international car, property, term life, health, specialty and high risk
insurance in over 170 countries. With offices in Washington, D.C., London, and
Dubai, Clements delivers comprehensive coverage, superior customer service, and
unparalleled claims response. For more
information about Clements, please visit the company website at www.clements.com.